Shipping policy
Shipping cost and delivery timeframe
Shipping cost: Free standard shipping on every order throughout Canada. There is no minimum purchase requirement.
Order cutoff: Orders placed by 2:00 p.m. Pacific Time, Monday through Friday, begin processing that business day. Orders placed after the cutoff, on weekends, or on applicable holidays begin processing on the next business day.
Delivery timeframe: Orders are processed within 2–3 business days and standard transit is estimated at 5–9 business days after dispatch. The estimated total delivery timeframe is 7–12 business days. Remote areas, holidays, weather, and carrier disruptions may require additional time.
Ship-from location: We ship from Chandler, Arizona, United States.
Delivery country: We ship to Canada.
Shipping region and method: We ship throughout Canada using standard tracked delivery. Tracking details are sent after dispatch.
Free Standard Shipping Across Canada
We ship throughout Canada. Total delivery time is processing time plus transit time, as detailed below.
Processing Time
Orders are processed within 2–3 business days. You'll receive a shipping confirmation email with a tracking number once your order ships. Processing may take slightly longer during holidays and promotional periods.
Shipping Rates & Transit Times
Transit times begin after your order ships and don't include the 2–3 day processing window.
Canada
- Free Standard Shipping on every order
- Estimated transit: 5–9 business days
Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email, a tracking number, and a link to track your package in real time. Track anytime at Track My Order, or email support@aerwood.com.
Questions? Call +1 (614) 332-2897 or email support@aerwood.com.